bat jli Privacy Policy – Your Data, Our Responsibility

Introduction & Scope

bat jli (hereinafter referred to as "we" or "the Platform") is fully committed to protecting your privacy. This Privacy Policy explains how bat jliWhat information is collected when you use -'s website, mobile app, or any of our services, how it is used, and how it is kept secure.

bat jliBy using any of -'s services, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, we ask that you discontinue using our services. This policy is aligned with international data protection standards, particularly the principles of GDPR.

We believe transparency is the best policy. That's why bat jli Our Privacy Policy is written in plain, easy-to-understand language — no complex legal jargon — so any user can read and understand it with ease.

What Information We Collect

bat jli Two types of information are collected — what you provide directly, and what our system collects automatically. Details are outlined below:

Information you provide directly:

• At registration: full name, email address, phone number, date of birth, and current address.
• For identity verification (KYC): a copy of your National ID or passport, plus proof of address.
• For payments: mobile banking number or bank account details.
• Information you share when contacting our support team.

Automatically collected information:

• Device information: device type, operating system, and browser version.
• IP address and approximate location.
• Your activity on the platform: pages visited, time spent, and games played.
• Login time and date.
• Cookie & local storage data.

If you log in via social media, basic profile information (name, email) may be collected from the relevant platform. However, your social media password or private messages are never collected.

Use of Information

bat jli Collected data is used only for defined purposes, which are clearly outlined below:

Using your information, we bat jliWe continuously work to improve -'s services. By analyzing data such as which games are most popular and peak usage times, we can deliver a better experience for our users.

We obtain your consent before sending any marketing emails or notifications. You can withdraw that consent at any time.

Data Sharing & Disclosure

bat jli Your personal information is never sold. However, it may be shared in the specific circumstances outlined below:

• Service Provider Partners: Payment gateways, KYC verification services, and cloud hosting providers — all bound by strict confidentiality agreements.
• Game Provider: Only the information necessary to operate games may be shared with game studios or Live Casino operators.
• Legal Obligation: When required by a valid order from a court, regulatory body, or law enforcement authority.
• Business Transfer: In the event of a company merger or acquisition, this privacy policy will remain in effect.

Your information is never sold or transferred to advertisers, data brokers, or marketing agencies — that is a bat jli's non-negotiable policy.

Data Security Measures

bat jli Industry-standard technical and organizational measures have been put in place to protect your data:

• 128-bit SSL/TLS Encryption: All website and app communications are encrypted.
• Data Encryption (at rest): Stored data is also kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Active systems in place to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Restricted Access: Staff may only access information necessary for their specific role.

Please note — 100% security on the internet cannot be guaranteed. In the event of a data breach, bat jli Affected users will be notified immediately and the necessary steps will be taken.

Cookie Policy

Cookies are small text files stored on your device. bat jli Uses the following types of cookies:

Essential cookies cannot be disabled as the platform requires them to function. Other cookie types can be turned off through your browser settings. Your consent for marketing cookies is collected on your first visit.

Your Rights

bat jliAs a - user, you have the following rights over your own data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise this right support@batjli.co Send us an email at the address provided. We will process your request within 30 business days.

Data Retention Period

bat jli How long your data is retained depends on the type of information and the purpose it serves:

• Account Information: For the duration the account remains active, and for 5 years after closure (for legal purposes).
• Transaction Details: 7 years from the transaction date (in accordance with financial regulatory requirements).
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Depending on cookie type (from session-based up to a maximum of 2 years).
• Support Conversations: 2 years from the date of resolution.
• Marketing Consent Log: 3 years after consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized. bat jli Data is never retained longer than necessary.

Minor Protection

bat jli's services are strictly for individuals aged 18 and above. We do not knowingly collect or process data from minors.

• Age is verified at the point of registration.
• Age is re-verified during the KYC process.
• If a minor's information is detected, the account will be suspended immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes & Updates

bat jli This Privacy Policy may be updated when necessary. In the event of any changes, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A popup will be displayed for significant changes when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect the change.

Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly to stay informed.

Contact & Complaints

If you have any questions about this privacy policy, wish to exercise your data rights, or want to file a complaint, please get in touch:

• Email: support@batjli.co
• Live Chat: Log in to the platform and chat with us directly.
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Within a maximum of 72 hours.

We take all privacy-related complaints with the utmost seriousness. bat jli Guarantees that every complaint will be handled fairly and promptly.

For general inquiries, visit our FAQ Page — many common questions are answered there.